There is a few of these so will post one a day so it is not information overload
This is considered the biggest consumer scam in the U.S. at the moment.
According to Microsoft in 2015 an estimated 3.3 million people many of them seniors were victimized by tech support cons. A cost of $1.5 billion to put it figuratively $454 per 10 seconds.
Here is how it happens:- You get an unsolicited call from someone who claims to work for Microsoft, or windows, tech support.
They tell you that viruses have been detected on your computer. They continue to tell you that you need to immediately call up a certain website and follow its instructions. A dummy screen may appear that shows viruses being detected and eliminated but in reality malware is being installed that allows the scammer to steal your usernames and passwords, hold your data for ransom or even use the webcam to spy on you.
Remedy – Hang up the phone. “Neither Microsoft or our partners make unsolicited phone calls” says Courtney Gregoire, senior attorney at the Microsoft Digital Crimes Unit.
Do not click any links in unsolicited emails from “Microsoft” or in pop-up ads promising to speed up your computer.
Make sure you download Windows 10 or the latest OS X says “William Woodworth from Best Buys Geek Squad. “Each update is free and has lots of new security built in”.