Air New Zealand You Are Ripping Me Off


Screwed

Screwed

I very rarely complain – do I? Well this time I am, and so pissed off.  It is not the first time this Airline has overcharged (in my opinion). For changing a flight date ($400) for what i believe a compassionate reason (Mother gravely ill) and not only did I have to pay that ridiculous price for changing my flight date they downgraded me to economy even though I had paid for a Works Deluxe seat. By this time I had almost paid for a ticket to America and back. Once again paying for a ‘Works Deluxe’  seat this week ($603 one way from Tauranga) I was ushered to an economy seat. This has not happened once it has happened twice. This ticket allows you into the lounge. Well I bloody near had to tackle the host to get in as they told me my ticket did not allow entrance to this area. Word of advice” Always Always” keep your online ticket to show proof (which I did thank goodness) of your purchase. Don’t assume that your passport is enough proof. These airlines can change your ticket and without you realizing they have downgraded you not upgraded. They do so without verbally letting you know.
This last trip the staff very nicely put me in a seat with more room ‘BUT NO ENTERTAINMENT’ it was not working – so I just had to drink more wine – Thanks to that very nice steward on flight NZ139
If they had upgraded me this letter would not exist.
Anyway I feel better now for getting this off my chest but a word of warning to all those who travel with Air New Zealand always check your boarding ticket to make sure you get what you paid for before you leave the counter.

Air-New-Zealand

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